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Shipping Policy (US)

  In-Transit Time
(Approximation)
Up to $49.99 $50 to $199.99 Over $200 Estimated Delivery Time
Standard
via USPS First Class Mail or similar
East Coast: 1-3 days
West Coast: 3-6 days
$5.95 FREE FREE
Non-Prescription Order Processing Time
1-4 business days
Prescription Order Processing Time
4-10 business days
In-Transit Time + Processing Time = Delivery Time
Priority
via USPS or similar
1-3 business days $9.95 $9.95 $9.95
  In-Transit Time
(Approximation)
Up to $49.99 $50 to $199.99 $200 to $499.99 Over $500
Two Day Air
via FedEx 2Day or similar
2 business days $19.95 $14.95 $9.95 FREE
  In-Transit Time
(Approximation)
Up to $49.99 $50 to $299.99 Over $300
Overnight
via FedEx Standard Overnight or similar
1 business day $44.95 $29.95 $19.95

Shipping Policy (International)

  In-Transit Time
(Approximation)
Up to $199.99 $200 to $299.99 Over $300 Estimated Delivery Time
International Standard
(See Country list below)
via International Logistics
4-8 business days $10.00 FREE FREE
Non-Prescription Order Processing Time
1-4 business days
Prescription Order Processing Time
4-10 business days
In-Transit Time + Processing Time = Delivery Time
International Priority
via FedEx or USPS
4-7 business days $44.95 $39.95 $29.95
International Express
via Preferred Carrier
3-5 business days
$54.95 $44.95 $34.95

International Standard Shipping

The following countries are eligible for free shipping when order is $200 USD or more. Orders under $200 will be charged $10 USD for shipping.

  • Canada
  • United Kingdom
  • Australia
  • Belgium
  • Denmark
  • France
  • Germany
  • Italy
  • Netherlands
  • Spain
Delivery Estimates
Actual delivery dates may vary due to product availability, delivery location and weather conditions. Delivery times exclude weekends, holidays and the first day when the order is placed after 4pm EST. Please allow additional time for any special requests. PLEASE NOTE THAT CUSTOM LENSES (PROGRESSIVE, BIFOCAL OR HIGH RX'S) (SAPPHIRE CRIZAL)TAKE ADDITIONAL TIME TO PREPARE AND DO NOT FALL UNDER 4-10 BUSINESS DAY AS STANDARD RX ORDERS.

Taxes & Duties:
We are required to collect New York Sales Tax on all non-prescription orders shipped to New York addresses. All international shipments will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports. Any import taxes or Tariffs are the sole responsibly of the consumer. Coolframes.com does not assume any responsibility for any taxes or Tariffs for any items shipped outside the United States. we strongly encourage that our customers check with your local Customs officials for any fees that may be incurred.

Signature Waiver:
All packages are sent out via trackable services of USPS, UPS or FedEx. For domestic orders, you may select the Signature Waiver Option to request a service that will not require a signature at the time of delivery. We strongly recommend NOT using this option because packages without Signature Confirmation may be left unattended by delivery personnel and then lost. If you choose the Signature Waiver Option and the package is lost, we will not be able to assist you in recovery of the item or compensate you in any way for the loss. We reserve the right to send out packages with Signature Confirmation even if the Signature Waiver Option was selected, especially for "high-risk" orders.