|Price Matching Policy|
How does price matching work?
If you find a lower price anywhere else, just fill out our Price Match Form by clicking on the "Request a price match" link, or give us a call at (888) 293-4755. You can also send an email with all the relevant information to [email protected] Please keep in mind that a great deal of work goes into price matching products. We also do our best to not only match, but actually in some cases beat the competitor's price. All we ask in advance is to reserve the requests to the items that you are willing to purchase once the price is adjusted. All prices are subject to change without any prior notice. we are only able to match prices advertised on other sites prior to any discounts they may offer. If purchasing frame and lenses , we match the entire price of our competitor frame, lenses, shipping. coolcash is not available on a price match and cannot be used toward any price adjustment. Price matches cannot be applied to previous purchases. It is not possible to price match once the order is placed. Price match cannot be applied to an exchange.
CAN NOT BE COMBINED WITH INSTANT 20 OFF, We reserve the right to NOT match certain sites that are UN-authorized dealers or those based outside of the United States
Which items does coolframes.com price match?
The price matching policy applies to almost everything we sell. The item must be identical, including the model number, color and size. we will match frame, lenses and ship charge of competitor. The item must be in stock and available for purchase from an authorized USA reseller, whose authorization we reserve the right to verify. We do not match Amazon, eBay, Jet, overstock or sites that do not specialize exclusively in eye wear related items.
Are delivery charges included in the price match?
Yes. We compare the total cost of the item including any shipping and handling fees. If the other company's delivery charges are not listed, we will either add $10 to their price or contact them for a quote.
Can I price-match prescription eyeglasses?
Yes. We will compare the total cost of the frame and lenses of your choice.
What if I have more questions?
If you have any questions about our price matching policy or would like to price match an item, you can contact [email protected]
We are a participating provider with Eyemed and Davis vision and will take assignment with these plans as if you walked into your local store, we are also able to take assignment with VSP as an out of network provider.
Pricing with these insurances are based on national average MSRP and provided to us by your insurance company, general reply within 24 business hours about any insurance inquiry, for faster service please call us direct to get a quote 888-293-4755.
please note that pricing with insurance is provided to us by your insurance company and cannot be combined with price matches, prior orders, any discounts or coupons or promotions we have posted on our site and we cannot accept coolcash for insurance pricing.
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