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Contact By Live Chat

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Contact By Email

sales@coolframes.com (Order Tracking, Price Match Requests, Returns, Refunds, etc.)

feedback@coolframes.com (Feedback, Praises, Complaints, Testimonials, Suggestions, etc.)

For your convenience, you may use the form below to email us as well:


Store Hours

10:15 AM - 6:45 PM ET

10:15 AM - 5:45 PM ET

10:15 AM - 3:45 PM ET

Contact By Phone

+1 (888) 293-4755

+1 (212) 937-4252

Contact via Fax

+1 (800) 559-2964

Contact By Post Mail

CoolFrames Eyewear Boutique
2907 Ocean Ave
Brooklyn, NY 11235
United States of America

All returns must be preapproved and shipped to our warehouse. Please review the Return Policy.

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