Found a Lower Price? We'll match it!
|Price Matching Policy
How does price matching work?
If you find a lower price anywhere else, just fill out our Price Match Form by clicking on the "Request a price match" link, or give us a call at (888) 293-4755. You can also send an email with all the relevant information to [email protected]. Please keep in mind that a great deal of work goes into price matching products. We also do our best to not only match, but actually in some cases beat the competitor's price. All we ask in advance is to reserve the requests to the items that you are willing to purchase once the price is adjusted. All prices are subject to change without any prior notice. we are only able to match prices advertised on other sites prior to any discounts they may offer. If purchasing frame and lenses , we match the entire price of our competitor frame, lenses, shipping. coolcash is not available on a price match and cannot be used toward any price adjustment. Price matches cannot be applied to previous purchases. It is not possible to price match once the order is placed. Price match cannot be applied to an exchange.
CAN NOT BE COMBINED WITH INSTANT 20 OFF, We reserve the right to NOT match certain sites that are UN-authorized dealers or those based outside of the United States
Which items does coolframes.com price match?
The price matching policy applies to almost everything we sell. The item must be identical, including the model number, color and size. we will match frame, lenses and ship charge of competitor. The item must be in stock and available for purchase from an authorized USA reseller, whose authorization we reserve the right to verify. We do not match Amazon, eBay, overstock or sites that do not specialize exclusively in eye wear related items, Unauthorized dealers such as determined by our management.
Are delivery charges included in the price match?
Yes. We compare the total cost of the item including any shipping and handling fees. If the other company's delivery charges are not listed, we will either add $10 to their price or contact them for a quote.
Can I price-match prescription eyeglasses?
Yes. We will compare the total cost of the frame and lenses of your choice.
What if I have more questions?
If you have any questions about our price matching policy or would like to price match an item, you can contact [email protected].
When ordering with insurance, please keep in mind:
As of 07/03/2023 all Eyemed and Davis vision orders will be submitted as a direct reimbursement to you. As we move our physical store location from Brooklyn NY to Old Bridge NJ our Eyemed and Davis vision accounts are being migrated. This migration should take about 75 days. During which time you can enjoy our amazingly low prices and an additional reimbursement from those two carriers. If you fill out our online insurance form one of our agents will tell you exactly what you would get back from Eyemed and Davis Vision, we will also file the claim on your behalf directly with each one of those two carriers. You will be emailed confirmation that a claim for reimbursement has been filed. We hope to be able to process claims directly come September and the temporary process of direct reimbursement is strictly a short interruption.
For VSP & CIGNA, all orders will still be processed out of network and we take assignment on all claims. Enjoy our everyday low prices and with your VSP benefit as an additional reduction in overall cost.
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