It was a little hard to get in contact with the seller, but speedy service, great price, and perfect product more than made up for it. I will certainly buy from again. Great service. Took only 3 business days to ship and another 5 days to deliver it to Czech Republic (during the Christmas time). The price including shipping and handling was still half the price I would pay here. Amazing selection of frames at amazing prices. Quick delivery. Great pricing on lenses. Not only would I buy from this vendor again, I put in another order almost immediately after my glasses were delivered. I found the guys at 'Coolframes' to be very good and attentive. They really did all they could to delivere exceptional customer service. I will definitely use this site again.